Publications & Speaking Engagements

  • Using Knowledge Management to Increase Firm Profitability and Pricing Predictability

    Published November 2016 by Ark Group in its special report "The Mechanics of Law Firm Profitability:  People, Process, and Technology"

    This article is an updated version of the March 2013 article referred to below. It applies the law firm economic model for computing profits per partner and the model's five drivers - realization rate, average standard rate, leverage, margin and utilization - to examples of knowledge management projects. The article explains how to demonstrate the effect of the example projects on the five drivers, and therefore on profitability, in order to support proposals for projects and to measure their success.

    The article also contains a new appendix outlining how to start or restart a practice efficiency program in a law firm.

    The article is co-authored by Jack Bostelman, President of KM/JD Consulting LLC, and Chris Boyd, Senior Director of Professional Services at Wilson Sonsini Goodrich & Rosati.

  • Efficiently Assimilating New Practice Developments in a Law Firm

    Panelist, November 22, 2013, on a program discussing new rules permitting general solicitation in private placements, entitled "Invest in this Offering! The Brave New World of Rule 506 Offerings," at the Fall Meeting of the ABA Section of Business Law, Washington, D.C.

    The white paper submitted for this panel, authored by Jack Bostelman, suggests seven ways that a law firm can efficiently assimilate new learning among its lawyers. The main goal is to improve the quality and consistency of service to clients. This makes clients happy and reduces risk to the firm. A further benefit is that junior (and lower-cost) lawyers can more quickly get up the learning curve, which reduces the cost to the client. These lower costs generally lead to reduced write-downs and write-offs, which improves realization rate and profitability.

  • Work Smarter, Not Harder - Introduction to Knowledge Strategy for Practitioners

    Panelist, November 20, 2013, in a webinar presented by the Productivity and Knowledge Strategy Committee of the ABA Law Practice Division

    The white paper submitted for this webinar, authored by Jack Bostelman, introduces the field of knowledge strategy to practitioners at large and small firms. Lawyers' know-how is integral to the adaptation of law firms to new methods for delivering legal services. This program describes how lawyers can more effectively share this know-how. This program also addresses: Why is it not about technology? How can it help me? What are some specific projects? How do I get involved?

    Click here to purchase an on-line recording of this CLE webinar from the ABA.

  • Showing the Positive Financial Impact of KM in Law Firms

    Published March 2013 by Ark Group in its special report "Measuring the ROI of Knowledge Management"

    This article applies the law firm economic model for computing profits per partner and the model's five drivers - realization rate, average standard rate, leverage, margin and utilization - to examples of knowledge management projects. The article explains how to demonstrate the effect of the example projects on the five drivers, and therefore on profitability, in order to support proposals for projects and to measure their success.

    The article is co-authored by Jack Bostelman, President of KM/JD Consulting LLC, and Chris Boyd, Senior Director of Professional Services at Wilson Sonsini Goodrich & Rosati.

  • Why Is Senior Management Now Driving Knowledge Strategy?

    Panelist, October 25, 2012, at Ark Group/Managing Partner's 2-day 8th Annual Conference on Knowledge Management in the Legal Profession, New York City

    This panel discussion featured perspectives from law firm senior partners who were practicing attorneys throughout their careers and are now doubling as their firms' KM thought leaders. The panel discussed the implications of KM moving up the food chain strategically for both the business and the practice of law.

About Us

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KM/JD Consulting LLC renders impartial practice management advice to law firms on improving efficiency, increasing profits and reducing risk, emphasizing knowledge strategy.

Jack Bostelman, President

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Before founding KM/JD Consulting LLC, Jack practiced law in New York for 30 years as a partner of pre-eminent AmLaw 20 firm Sullivan & Cromwell.

Visit My Blog - Connecting the Dots

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How a practice management technique called knowledge strategy can help law firm leaders achieve strategic goals – ideas from a former AmLaw 20 senior partner.